Our first virtual event gave investigators the opportunity to hear from global leaders in investigative interviewing from the UK and Australia in 6, one hour sessions spread over 3 days in December 2020. All the sessions were recorded and are available to ticket holders via Humanitix. If you didn’t buy a ticket, it is not too late – you can still purchase a ticket for $45 and listen to all 6 recorded sessions in your own time. Simply visit the Humanitix site and purchase a ticket now. 

MyKludo aims to bring investigators the top talent and latest research on  conducing effective investigative interviews in the corporate and civil investigation settings and effective tools to tackle the frequent problems facing investigators.

Speakers & Sessions

Session one

Dr Katie Maras, Deputy Director at the Centre for Applied Autism Research, Bath University UK. Katie presents research findings on the impact of Cognitive Interview strategies on people with Autism and effective strategies for improving their ability to give complete and reliable accounts.

“Evidence-based practice for interviewing autistic individuals.”

With approximately 1% of the population being diagnosed as Autistic of ASD, research has revealed that ASD individuals are over represented in the Criminal Justice System and struggle to provide adequate information when interviewed in open ended social or information gathering situations. Dr Maras research reviews the impact of current Cognitive Interview strategies on ASD individuals and looks at alternative techniques that are more effective.

Session two

Professor Jane Goodman-Delahunty, Research professor with Charles Sturt University and Expert witness on memory;

“The top ten principles of memory that every investigator should know”.

The session will begin with an overview of different types of memory systems and processes, e.g., declarative, implicit, and procedural. Event memory, conceptual memory and autobiographical memory will be distinguished. The major focus will be on 10 key functions or principles of memory:

1. the cue-driven nature of memory,

2. what really causes forgetting,

3. question types that cause and reduce cue overload,

4. what makes a memory distinctive,

5. why it is so challenging for people to recall recurring events;

6. how memory is impacted by circumstances at the time of an event that interact with those at the time of the interview;

7. how people use available information to generate coherent accounts,

8. the strengths of episodic versus generic, semantic memory;

9. why greater specificity leads to memory vulnerabilities;

10. what makes people susceptible to suggestion.

She will explore how these ten principles can be applied in interviews to promote more accurate remembering and fewer false accounts. Understanding of these memory functions will shed light on memory performance across the lifespan so that investigators know what to expect regarding gaps in people’s recall of childhood memories, the reminiscence bump in adolescence and early adulthood, and distinctive features of memory processes in older witnesses. This presentation will conclude by acquainting investigators with findings on common misperceptions and erroneous beliefs about memory endorsed by police and lay people versus scientifically grounded views of memory.

Books authored by Dr Jane Goodman-Delahunty. 

Session three

Eleonora De Michele, Principal consultant, a seasoned expert practitioner on the interviewing of children for reportable conduct matters;

“Interviewing children for Reportable Conduct matters”

Many staff have little or no experience undertaking investigative interviews with children, especially when those interviews may form the basis for disciplinary action. Consequently, many professionals become concerned about their capacity to interview children when an allegation of reportable conduct or misconduct against an employee is made. However, many of the skills, knowledge and practices used in daily communication with children also apply to more formal investigative interviews with children.

With some prior planning, some basic understanding of children’s memory and developmental capacities and the legal requirements underpinning good questioning, most professionals can complete a competent interview with a child that will be acceptable in the civil arena.

Session four

 Greg Lamey, Director of ForenSIX Investigations Group, former Detective Inspector and professional workplace investigator ;

“The PEACE model: Practical and real world uses for investigators”.

Originating in the UK around 1994, the PEACE Model of interviewing is now used as a best practice way to interview suspects/respondents/persons of interest, regardless of the industry or crime/breach being investigated. With a foundation in research (including memory recall and effective open-ended questioning) the model serves as a perfect guide for those investigators who seek to ensure procedural fairness and obtain the most reliable and effective evidence from their interviews.

This presentation will outline the PEACE Model and highlight why it is now used extensively throughout the investigation/compliance world. Notwithstanding it’s theoretical complexities, the Model can be adapted and contextualised easily to suit the investigator. This workshop will outline an abridged version of the complete model that participants wil be able to understand and immediately put into practice.

Session five

Dr Patrick Tidmarsh, Researcher and consultant with Melbourne University, former forensic Interviewer and advisor to the Sexual Offences and Child Abuse Investigations Team ( SOCIT) Victoria Police.

“The whole story approach to investigation and interviewing”.

Investigating sexual crime: How to get the Whole Story.
This presentation will discuss the specialism of sexual crime investigation, focussing on the Whole Story methodology. It will concentrate on understanding the dynamics of sexual crime, the gathering of relevant evidence for prosecution, and improving forensic interviews of both complainants and suspects.

Book coming out soon: The Whole Story: Investigating Sexual Crime- Truth, Lies and the Path to Justice. Vintage Publishing 14/5/2020 ISBN-13: 97817331037

Session six

Dr Andy Griffith, Managing Director of IKAT Consulting Limited (UK), and author of  ‘The Psychology of Criminal Investigation: From Theory to Practice’,(2018, Routledge)  B. Milne and Andy Griffith,     Second edition out in 2021.

Investigative Interviewing: The Conversation Management Approach, Eric Shepherd and Andy Griffiths. Oxford university Press. ISBN: 9780199681891

“It’s not just about being nice: Getting underneath Mindful interviewer behaviour”. 

Interviewing is important in many professions, from investigation (criminal or civil) to medical diagnoses to name just two examples. As a result, there has been an abundance of research aimed at identifying productive techniques. This research has produced recommended models (e.g. the Cognitive Interview (CI) or PEACE) which have been adopted by both public and private sector bodies. These organisations have consequently invested in training programs to embed the desired skills, often with mixed results.

Sessions are hosted by Harriet Witchell, CEO and Founder of Mykludo, former academic, business woman and author of “Investigative Interviewing: A Guidebook for workplace investigators” H. Stacey and A. Page. (2013) 

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