Elder abuse and investigation of serious reportable incidents

One of the most significant changes because of the Aged Care Royal Commission has been the establishment of the Serious Incident Response Scheme

Elder abuse and investigation of serious reportable incidents
Institutional elder abuse is sadly a significant issue in Australia. The recently completed Royal Commission into Aged Care Quality and Safety, as well as the ongoing Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability, have shone the spotlight on the distressing and all too common instances of abuse of vulnerable populations in care.

Serious reportable incidents
One of the most significant changes because of the Aged Care Royal Commission has been the establishment of the Serious Incident Response Scheme. This scheme requires aged care workers and providers to formally report of a broader range of incidents than was previously required. It has been in effect since April 2021.

Under the SIRS, there are 8 types of reportable incidents:
• Unreasonable use of force
• Unlawful sexual contact or inappropriate sexual conduct
• Neglect of a consumer
• Psychological or emotional abuse
• Unexpected death
• Stealing or financial coercion by a staff member
• Inappropriate use of restrictive practices
• Unexplained absence from care

Any of these incidents is likely to trigger an investigation.

Unexpected deaths and the coronial process
In the event of an unexpected death. Service providers need to conduct a client death review and the case referred to the coroner who will be responsible for investigating the circumstances surrounding the death.
Coroner’s investigations make an invaluable contribution to reducing the incidence of preventable deaths, such as those caused because of institutional abuse. The Coronial process is vital to identify deaths attributable to abuse which may otherwise slip through the cracks.
Understanding what happens during the coronial investigation process, and the role each team member plays in this process, can help make the process less stressful for families, care workers and other staff.
2021 Virtual Investigations Conference

A number of sessions at the upcoming MyKludo 2021 Virtual Investigations Conference will focus on the latest developments in the management of issues surrounding elder abuse and the investigation of serious reportable incidents including deaths.

Professor David Ranson, Deputy Director of Forensic Services at the Victorian Institute of Forensic Medicine will outline what happens during the coronial process and civil investigations into unexplained deaths and injuries in residential services. This session will also provide advice on what to look for when conducting investigations to determine the difference between accidents and poor practice/malpractice, as well as preservation of evidence in case of later police investigation.

Victor Harcourt, Principal of the Aged Care Team at Russell Kennedy Lawyers will discuss the reforms to complaints handling within the aged care industry in light of the Royal Commission findings including SIRS and the investigations process that follows.

Download the brochure: MyKludo 2021 Virtual Investigations Conference with Agenda

6-8 December 2021 online event

Tickets are available at via Humanitix . Early Bird pricing is available until 19 November 2021.

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